Our Staff – Newport Beach Center for Plastic Surgery
Each member of Dr. Savalia’s staff is a highly-qualified professional with experience and knowledge in a range of aesthetic surgical procedures. We have a state-of-the-art plastic surgery facility in Orange County and our goal is to deliver the best start-to-finish care for our patients, including providing a warm and comfortable atmosphere that is both welcoming and relaxing. After visiting Newport Beach Center for Plastic Surgery, you’ll understand why so many of our patients feel they’re among friends while in our care.
Office Manager / Surgical Consultant
Throughout her in the medical field, Kacey Polanco has performed a wide range of roles and has gained experience in practice operations, customer service, and patient care. Her career journey has included positions in OBGYN, Dermatology and Plastic Surgery practices–working with medical records, insurance verifications, front office operations, and patient coordination.
Kacey enjoys working in the plastic surgery field, as she gets to see aesthetic patients achieve their cosmetic goals. At the same time, she can also be there to help breast reconstruction patients, acting as a vital member of their care team.
Having her bachelor’s degree in management, Kacey is also responsible for all front office operations when it comes to hiring, training, and evaluating staff.
Originally from Arizona, Kacey enjoys spending time with her husband, daughter and her dog, as well as maintaining a healthy lifestyle through weightlifting in the gym.
Sheena is a Southern California native, who has enjoyed a career in plastic surgery practice management and patient consulting for more than 15 years. Sheena has a strong understanding of the complex interactions and the high-performance standards of Plastic Surgeons and their medical practices. She believes in treating patients with compassion and respect while empowering them to make healthy decisions about their surgical options.
Sheena has the keen ability to form warm relationships with patients while offering the strength and support they deserve. She always listens attentively and individualizes care by taking into account medical, social, economic, and cultural dimensions. She strives to always educate patients with appropriate information to make their surgical experience comfortable.
In Sheena’s spare time she enjoys spending time with her husband, two children, and dog.
As a vital member of our team, Amber’s role is to assist Dr. Savalia during all of his in-office medical procedures. In addition, Amber assists in the post-operative care of patients who need suture or drain removal after surgery, and other minor care. Amber’s background as a front office manager in a busy Medical Spa as well as an intern at UCI Medical Center in Family Practice, OBGYN & Pediatrics has helped her to realize that she receives the greatest joy in working directly with patients—especially in the field of Plastic Surgery. Amber loves seeing happy patients return for post-op visits with increased confidence. Patients in her care are highly impressed by her diligent follow-up regimen and attention to detail.
In her spare time, Amber enjoys spending time with her active 7-year-old daughter—attending softball games and embarking on weekend hikes together.
Sno has been working with Dr. Savalia since February of 2009 and is responsible for billing and processing medical insurance claims on his behalf. She handles all billing and verification for patients. Although she works with many physicians who practice various specialties, she particularly enjoys the interactions with Dr. Savalia and his team. In her spare time, she enjoys traveling, reading, and spending time with her grandchildren.